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You just got a new hearing aid…Now what?

Although hearing aids aren’t able to restore your hearing, these devices make the most of your existing hearing ability. The technology of hearing aids has progressed in such a manner that they can almost fully compensate for any lack of hearing.  If you recently got a hearing aid, you know how much they can help with your day to day activities and give you back your independence.  They will become an invaluable resource in your life, which is why you need to follow some important steps after you receive your new hearing aids,

Read the manual carefully before operating your hearing aid

Getting used to a hearing aid and operating it for the first time can be daunting, but don’t be intimidated. Read the instructions carefully and don’t hesitate to ask your audiologist any questions you may have. Using it properly is key to prolonging the life of the device and getting the best service from it.

Keep it clean

Your ears can be a breeding ground for bacteria, and cause ear infections if you don’t keep the device clean. Our hearing aids have a special coating on them that can wick away moisture and dirt, but you still want to make sure you do your best to eliminate any excess dirt.

Store your hearing aid properly

When at home, store your hearing aid in a cool, dry place and avoid exposing it to heat and humidity. Don’t use your hearing aid in the shower or bath, or when you blow-dry and style your hair.

Turn your hearing aid completely off when not in use.

You should always switch your hearing aid off when it’s not in use. When you are not using it for a prolonged period, it’s best to remove the battery completely. This will make it last longer and prevent any damage.

Have wax build-up in your ear professionally removed

Keeping your hearing aid free from earwax is important to keep it working optimally. Over time, the build-up of can cause the sound to become distorted. Unfortunately some ears are more prone to wax build-up than others, and cleaning your ears with earbuds can actually push the wax further down the ear canal, which only makes the situation worse.  If you suffer from wax build-up, have your ears professionally cleaned by your doctor or audiologist.

Always be careful when inserting your hearing aid

When you first receive your hearing aid, a Beltone representative will shoe you how to properly insert the hearing aid in your ear.  It is very important that you remember this and do it consistently to ensure you are safely putting it in and out of your ears.


Nick Eugenis
Nick Eugenis is the Digital Content Specialist at Beltone. Nick supports the digital marketing efforts of Beltone along with providing assistance to various Beltone locations throughout North America. He spends his free time with his wife, daughter, son and Shiba Inu named “Hachi”.

6 Replies

  • Sylvester Wagenti

    When are they going to publish the coupon to receive my 2 yrs free batteries. I am a platinum member.

  • Jack

    Will the new Hear Plus app for my IPhone 6 have an accurate battery strength indicator? The current version registers battery strength of 100% until the replacement chime sounds then it indicates 10% battery life.

    • Amy Duvall

      Hi Jack,

      The battery indicator was actually removed in the Hear Plus app and was replaced with a warning in the app of low battery level.

      Thank you.

  • Dorothy Cochran

    I have been extremely disappointed in my Beltone hearing aids. The high price on them is not justified due to the many problems. I continue to hear static or refrigerator noises. And still need to ask people to repeat themselves. $6000 is far too high. Several attempts to get a refund to no avail.

    • Amy Duvall

      Hi Dorothy,

      I’m sorry you’re experiencing so many issues with your Beltones. Which office do you usually go to and what is your zip code? I can forward your concerns to our Customer Service team to help you.

      Thank you.

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